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Terms of Service

Last updated: November 2026

Welcome to remove.ac (the “Service”). remove.ac is an independent image background removal and developer API service operated by an independent developer on the Koutuxia technology stack, and is not affiliated with, endorsed by, or connected to remove.bg or Canva. By accessing or using the Service, you agree to these Terms.

1. Service Overview & Processing Modes

remove.ac provides two clearly separated processing modes: (a) Browser Studio: free single and batch background removal, edge refinement, and background replacement run locally inside your browser via WebGPU / WebAssembly without uploading your images automatically; and (b) Cloud GPU Developer API (POST https://remove.ac/v1.0/removebg): when explicitly called with a valid X-Api-Key, input images are processed ephemerally in volatile serverless GPU memory and returned immediately with zero persistent image storage. See our Privacy Policy for full details.

2. Acceptable Use

You agree to process only images that you own or have lawful permission to edit, and never to use the Service for unlawful, infringing, fraudulent, or abusive activities — including infringing copyright, trademark, likeness, or privacy rights, submitting illegal material, bypassing authentication, billing, or rate limits, or attacking the API infrastructure. We may suspend or revoke accounts or API keys that violate these Terms.

3. Credits, Subscriptions & Billing (Paddle Merchant of Record)

Cloud GPU API calls are metered in credits (0.25 credits per preview output, 1 credit per full-resolution output; failed upstream calls automatically release held credits at zero charge). You may purchase one-time Pay-as-you-go credit packs (credits never expire) or monthly auto-renewing subscriptions. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns and applicable sales taxes. Payment card and account credentials are handled directly by Paddle and are never stored by remove.ac. Recurring subscriptions can be cancelled anytime from the Account dashboard via the Paddle Customer Portal; access to current-period credits continues until the end of the billing period. For refunds, see our Refund Policy.

4. Intellectual Property

You retain all rights to the input images you process and the resulting transparent or composited outputs. We claim no ownership over your content and never use your images to train machine-learning models. The remove.ac interface, documentation, branding, and software code remain the property of the Service operator.

5. Disclaimers & Limitation of Liability

The Service is provided on an “as is” and “as available” basis without warranties of any kind. AI matting quality on fine hair, translucent glass, shadows, or low-contrast edges varies by image — always inspect outputs before production or print use. To the maximum extent permitted by law, the Service operator shall not be liable for indirect, incidental, special, or consequential damages.

6. Contact Information

remove.ac is operated by an independent developer. For questions regarding these Terms, API access, or billing, contact us at [email protected].